What Our Customers Say

Why customers across San Diego County choose us

Portable sanitation looks like a commodity from the outside — a unit is a unit, right? The reality is that the difference between a great rental experience and a frustrating one lives in the operational details: dispatching, driver training, unit condition, servicing consistency, and the willingness of a company to answer the phone when something goes sideways. Maryellen Portable Toilets invests in every one of those details, and it is why our customer retention rate consistently outperforms the industry average.

• Clean, modern equipment inspected before every delivery
• Transparent pricing with everything included in the quote
• Local drivers, local dispatch, local accountability
• Weekly service schedules that never fall behind
• One point of contact from quote to pickup

We built Maryellen Portable Toilets to be the local sanitation partner we would want to hire ourselves. That means straightforward pricing, no surprise fees on the final invoice, and a dispatcher who can pull up your account in seconds when you call 619-877-0312. We service every corner of San Diego County, from beach-adjacent event sites in Oceanside to inland construction projects in El Cajon, and every stop on the route matters equally.

How the process works

The rental process should be simple, and we have refined it over years of serving contractors, event producers, wedding planners, and homeowners across San Diego County. Every rental follows the same predictable rhythm — quote, confirmation, delivery, servicing, pickup — and you always know exactly which step you are on and who to call if something needs to change.

1. Call or request a quote. Tell us where the unit is going, how long you need it, and what kind of site or event it will serve. We build a written quote on the spot.
2. Confirm the order. Approve the quote, share your gate codes or site contact, and lock in a delivery window that fits your schedule.
3. Delivery and setup. A trained driver arrives during your window, places the unit exactly where you want it, and confirms setup with your on-site contact.
4. Regular servicing. We service every unit on the schedule your rental requires — weekly, bi-weekly, or more often for high-use sites.
5. Pickup on the promised day. When your rental ends, we retrieve the unit, sweep the pad, and close out the account. No follow-up billing surprises.