📍 9291 Cabot Dr, San Diego, CA 92126 📞 619-877-0312
📞 Call Now

Privacy Policy

Last updated: January 2025

Maryellen Portable Toilets ("we", "our", "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and what choices you have.

Information We Collect

We collect information you provide directly, such as your name, phone, email, address, and project details when you request a quote or book a rental. We may also collect basic technical information (browser type, IP address) through standard web analytics.

How We Use Information

We use your information to respond to inquiries, provide services, send order confirmations and invoices, and improve our operations. We do not sell your personal information to third parties.

Sharing

We share information only with service providers who help us operate (payment processors, dispatching software) and when required by law.

Cookies

This website may use cookies to remember preferences and measure traffic. You can disable cookies in your browser settings.

Your Rights

California residents have specific rights under the CCPA including the right to know, delete, and opt-out. Contact us at [email protected] to exercise these rights.

Contact

Questions? Email [email protected] or call 619-877-0312.

More From Maryellen Portable Toilets

What Makes Our Privacy Policy Service Different

Maryellen Portable Toilets brings a level of care to privacy policy that customers in San Diego County do not always find with national providers. Every rental starts with a real conversation, moves through a written quote with no hidden fees, and ends with a clean unit picked up on the day we promised. In between, we service, restock, and stay in touch — because a restroom rental is only as good as the servicing behind it.

Why customers across San Diego County choose us

Portable sanitation looks like a commodity from the outside — a unit is a unit, right? The reality is that the difference between a great rental experience and a frustrating one lives in the operational details: dispatching, driver training, unit condition, servicing consistency, and the willingness of a company to answer the phone when something goes sideways. Maryellen Portable Toilets invests in every one of those details, and it is why our customer retention rate consistently outperforms the industry average.

  • Clean, modern equipment inspected before every delivery
  • Transparent pricing with everything included in the quote
  • Local drivers, local dispatch, local accountability
  • Weekly service schedules that never fall behind
  • One point of contact from quote to pickup

We built Maryellen Portable Toilets to be the local sanitation partner we would want to hire ourselves. That means straightforward pricing, no surprise fees on the final invoice, and a dispatcher who can pull up your account in seconds when you call 619-877-0312. We service every corner of San Diego County, from beach-adjacent event sites in Oceanside to inland construction projects in El Cajon, and every stop on the route matters equally.

How the process works

The rental process should be simple, and we have refined it over years of serving contractors, event producers, wedding planners, and homeowners across San Diego County. Every rental follows the same predictable rhythm — quote, confirmation, delivery, servicing, pickup — and you always know exactly which step you are on and who to call if something needs to change.

  1. Call or request a quote. Tell us where the unit is going, how long you need it, and what kind of site or event it will serve. We build a written quote on the spot.
  2. Confirm the order. Approve the quote, share your gate codes or site contact, and lock in a delivery window that fits your schedule.
  3. Delivery and setup. A trained driver arrives during your window, places the unit exactly where you want it, and confirms setup with your on-site contact.
  4. Regular servicing. We service every unit on the schedule your rental requires — weekly, bi-weekly, or more often for high-use sites.
  5. Pickup on the promised day. When your rental ends, we retrieve the unit, sweep the pad, and close out the account. No follow-up billing surprises.

Frequently asked questions about our privacy policy

How quickly can Maryellen Portable Toilets deliver a portable toilet in San Diego County?

Most standard deliveries in San Diego County are scheduled within 24 to 48 hours, and same-day service is often available when you call 619-877-0312 before noon. Our local fleet, dispatch team, and route drivers know every neighborhood, freeway shortcut, and gated community across the region, which lets us commit to delivery windows other providers cannot.

What is included in every rental?

Every Maryellen Portable Toilets rental includes free delivery, professional setup on a level pad, weekly pump-outs and sanitizing, restocking of toilet paper and hand sanitizer, and pickup at the end of your service period. There are no fuel surcharges, no environmental fees, and no surprise line items on your final invoice.

Are the units cleaned before each delivery?

Yes. Every unit is high-pressure washed, chemically deodorized, and hand-inspected at our service yard before it leaves for your site. We treat the interior with a residual sanitizer, restock consumables, and photograph each unit so you receive a restroom that looks, smells, and functions like new.

Can I extend my rental if my project runs long?

Absolutely. Construction timelines shift and events sometimes grow. Just call 619-877-0312 at least 48 hours before your scheduled pickup and we will extend service on a daily, weekly, or monthly basis at a prorated rate. Long-term customers also qualify for reduced monthly pricing.

Do you service the entire San Diego County region?

Yes. Our service map covers San Diego, Chula Vista, El Cajon, La Mesa, National City, Oceanside, Carlsbad, Escondido, Poway, Santee, and every surrounding community from the coast to the inland valleys. If your site sits within our county footprint, we can be there.

Ready to get a quote from Maryellen Portable Toilets?

Call 619-877-0312 for immediate assistance or request a written quote online. We respond to every inquiry within one business hour, and we are happy to answer questions before you commit to anything.

Ready To Book Your Portable Restrooms?

Call now for fast delivery, competitive pricing, and reliable service anywhere in San Diego County.